Privacy policy

1. Controller

iMes Solutions GmbH
Elisabethstraße 8
84489 Burghausen
Germany

Phone: +49 8677 9618-0
Email: info@imes-solutions.com

2. Data protection officer & contact

For all data protection questions, please contact our data protection coordinator:
Andreas Hohendorf (data protection coordinator)
Phone: +49 8677 9618-171
Email: datenschutzbeauftragter@imes-solutions.com

Data protection officer: KOMDAT Datenschutz GmbH (www.komdat.at)

3. The essentials

• This website sets no cookies and uses no analytics or tracking services.
• Fonts, images, scripts and styles are served exclusively from our own server. No third-party services are embedded (no Google Fonts, no maps, no embedded videos, no chat).
• We only process personal data when you access the site (server logs) and when you actively contact us.
• Only if you choose “Book an intro call” and explicitly consent do you move on to appointment booking at Calendly (own cookies, processing in the USA) – see section 9.

4. Hosting

The website is operated in the SecITX Cloud of iSM Solutions GmbH, Trametshausen 26, 5142 Eggelsberg, Österreich, on its own infrastructure in Austria and thus within the European Union. The host processes the data arising from your visit solely to provide the website on our behalf.

5. Server logs

With every request your browser transmits technically necessary data, which the server logs temporarily:

• IP address
• date and time of access
• requested address, status code and amount of data transferred
• referring page (referrer), if sent by the browser
• browser and operating system (user agent)

The purpose is the secure and stable delivery of the website and the detection and prevention of attacks and errors. The legal basis is our legitimate interest under Art. 6(1)(f) GDPR. The data is not combined with other data, not used to identify individuals, and is deleted as soon as it is no longer required for these purposes.

6. Contact form

If you write to us via the contact form, we process your name, email address, company, product interest, planning phase, how you heard about us and – if provided – your message. The data is transmitted encrypted (HTTPS) to our server and forwarded from there as an email to info@imes-solutions.com. The same applies to the request for further information on the product pages; there we additionally collect first and last name, your position and the product concerned. An invisible additional field is used solely to fend off spam.

The purpose is to process and answer your request. The legal basis is Art. 6(1)(b) GDPR insofar as your request relates to a contract or pre-contractual measures, otherwise our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR). The data is not passed on to third parties.

We delete the data once your request has been dealt with conclusively, unless statutory retention obligations prevent this.

7. Contact by email or phone

If you contact us by email or phone, we process the data you provide to handle your request – on the basis of Art. 6(1)(b) GDPR (contract, support, pre-contractual measures) or Art. 6(1)(f) GDPR. Deletion follows the same rules as for the contact form.

8. Applications

Applications you send us by email to bewerbung@imes-solutions.com are processed solely for the application procedure (Art. 6(1)(b) GDPR). If an employment relationship results, the data is processed further in compliance with the statutory provisions. Otherwise we delete the documents after the statutory retention period has expired, unless other legitimate interests prevent this.

9. Appointment booking (Calendly)

You can arrange an appointment with us via “Book an intro call”. Booking takes place on the website of our service provider Calendly, i.e. outside imes-solutions.com. Nothing from Calendly is loaded on our site; you are only redirected after your explicit consent (tick box in the dialog shown beforehand).

Once you open Calendly, Calendly's own privacy notices apply. Calendly sets its own cookies, and the data processed there (for example your IP address and the details you enter when booking, such as name, email address and preferred time) is processed in data centres in the USA. A different level of data protection than in the EU may apply there, and authorities may under certain circumstances gain access to the data.

The legal basis is your consent (Art. 6(1)(a) GDPR), also for the transfer to a third country (Art. 49(1)(a) GDPR). Consent is voluntary. Without it you can still reach us by phone, email or the contact form.

Which cookies Calendly sets in detail and how Calendly processes data is described in Calendly's privacy notice at calendly.com/legal/privacy-notice. We deliberately do not link it here because merely opening it sets cookies; copy the address into your browser if needed.

10. Links to other websites

This website links to other services, such as our appointment booking (Calendly), iMes Intelligence, shiftguru.com, imes-solutions.com or Google Maps (“Plan route”). Data is only transmitted to these services when you click a link; from then on the privacy notices of the respective provider apply.

11. Your rights

Under the GDPR you have the right to

• access (Art. 15)
• rectification (Art. 16)
• erasure (Art. 17)
• restriction of processing (Art. 18)
• data portability (Art. 20)
• object to processing based on legitimate interests (Art. 21)
• withdraw consent with effect for the future (Art. 7(3))

To exercise these rights, please contact datenschutzbeauftragter@imes-solutions.com. Proof of your identity may be required so that we can assign your request unambiguously.

You also have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR). The authority responsible for us is the Bavarian State Office for Data Protection Supervision (BayLDA), Promenade 18, 91522 Ansbach, Germany.

12. No automated decision-making

We do not use automated decision-making or profiling.